Treadstone Associates
Case File · Registration & Referral Fees

A referral fee paid to an unregistered person

Anonymised, illustrative composite. An informal referral arrangement that felt like ordinary networking turned out to breach both the payment-channel rule and the registration requirement.

Treadstone Associates · Updated 2026

At a glance

  • • An Ontario salesperson paid a personal friend $500 for every buyer lead the friend sent that closed — six closings over 14 months, $3,000 total.
  • • The friend was never registered with RECO. The payments were made directly, by e-transfer, with no written referral agreement and no other brokerage involved.
  • • RECO Bulletin 3.3 prohibits an agent from receiving payment from any source other than their own brokerage; TRESA separately restricts who may be paid for trading-related activity.
  • • The arrangement surfaced during a routine compliance review of the agent’s trust and expense records.

The situation

An agent with a wide social circle had a standing arrangement with a friend who worked in an unrelated industry but knew a lot of people relocating for work: for every buyer the friend introduced who went on to close, the agent e-transferred $500 as a thank-you. Over 14 months, six of those introductions closed, for $3,000 paid out directly, with nothing in writing describing the arrangement and no brokerage on the friend’s side of it at all — the friend was not registered with RECO in any capacity.

The problem

Two separate rules were in play, and the arrangement broke both. First, RECO Bulletin 3.3 states plainly that “an agent is prohibited from receiving payment directly from any source other than the brokerage where they are employed” — a rule that exists independent of who the money is going to, and that applies with equal force to money flowing out from the agent, since a referral fee is supposed to run brokerage-to-brokerage, not agent-to-individual. Second, because the friend was never a registered brokerage or registrant, paying them for sourcing buyer leads risks crossing into paying an unregistered person for activity connected to trading in real estate — the exact fact pattern RECO’s own published enforcement record shows it takes seriously: one 2026 finding against a broker of record, for failing to ensure the brokerage complied with the law by allowing an unregistered individual to conduct trading activities, carried a $20,000 fine.

The numbers

$500 per closed referral, six closings, $3,000 total paid over 14 months — a modest amount on its face, and exactly the kind of arrangement that looks harmless precisely because the dollar figures involved are small and the relationship is a genuine friendship rather than an obvious commercial scheme.

The rule that decided it

The registration framework RECO administers is built on the idea that only a registered brokerage or registrant may be compensated for services connected to trading in real estate — sourcing and vetting buyer leads, in any organized or repeated way, sits close enough to that line that paying someone outside the registration system for doing it repeatedly is a real risk, not a technicality. Layered on top of that, Bulletin 3.3’s channel rule means the payment should never have gone directly from the agent to anyone at all — a legitimate referral fee is paid brokerage to brokerage, with the agent’s own compensation then flowing through their own brokerage in the ordinary way, not e-transferred person to person outside that structure.

The outcome

The arrangement surfaced during a routine compliance review of the agent’s expense and trust records, when a reviewing manager noticed a recurring e-transfer memo line reading “referral” with no corresponding brokerage-to-brokerage paperwork anywhere in the file. The brokerage reported the pattern internally and the matter went to RECO for review, with the agent facing scrutiny on both the payment-channel breach and the question of whether the friend’s repeated, compensated lead-sourcing amounted to unregistered trading activity.

The agent’s explanation — that this was simply how a longtime friend was being thanked, not a business arrangement — did not change the underlying analysis: the frequency and the tie to closed transactions were what made it compensation for trading-related activity, regardless of the friendly framing either side used to describe it.

What it would have cost otherwise

Had the informal network scaled up — more friends, more referrals, a habit rather than a one-off — the exposure compounds directly with it: RECO’s Discipline Committee can fine an individual registrant up to $50,000 and a brokerage up to $100,000, and a brokerage found to have allowed a pattern of unregistered trading activity risks its own registration standing, not just one agent’s. A single $500 e-transfer is a compliance conversation; a standing referral network built the same way is a much larger problem wearing the same shape.

The tell

A legitimate referral fee has a paper trail: a written referral agreement, a payment that runs brokerage to brokerage, and a receiving party who is themselves registered and can be named on that paperwork. Cash or e-transfer payments to an individual, with a vague memo line and no brokerage anywhere in the chain, is the pattern worth stopping to check before it becomes a habit rather than a one-time favour.

Takeaways

  • • RECO Bulletin 3.3 prohibits an agent from receiving payment from any source other than their own brokerage — a rule that governs the payment channel, independent of who ultimately receives the money.
  • • A legitimate referral fee runs brokerage to brokerage, between two registered parties — paying an unregistered individual directly for sourcing buyer leads risks crossing into unregistered trading activity.
  • • RECO’s own published enforcement record includes real findings against registrants for allowing unregistered individuals to conduct trading activities, with fines running into five figures.
  • • Put every referral relationship in writing, on brokerage letterhead, between two registered parties — the same discipline that disclosure requires for a family-member conflict applies just as directly here.

See where AI pays off first in your business.

A 30-minute call is enough to tell you whether AI pays for itself here.